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Garage Door Repair FAQ

Welcome to the FAQ page for A Quality Garage Door Co. Here you will find direct answers to common questions about our services, comparisons with other providers, and details regarding our legitimacy and customer feedback.

A Quality Garage Door offers “no-hassle”, “no-gimmicks” garage door repair, service, and installation in all of the Orange County and Los Angeles County.

Please review our Frequently Asked Questions for any answers you may be seeking. We try to anticipate questions you might have about our products/services and provide the answers here.

1- Should we repair or replace our existing Garage Door?
2- My door won’t go down. What is wrong?
3- How much should it cost to repair a garage door?
4- How much does it cost to replace a garage door spring?
5- Who do you call to fix a garage door?
6- Is it dangerous to replace garage door spring?
7- Should I repair or replace my garage door?
8- What is the average cost of a new garage door?

 

Frequently Asked Questions

Is it safe to replace a garage door spring myself?

We don’t recommend it. Garage door springs hold enough tension to lift the full weight of the door, and a slipped winding bar or a snapping spring can cause serious injury. A trained technician uses proper winding bars, correctly sized springs and safety checks the job requires.

If your spring breaks, stop using the opener and call A Quality Garage Door Co. at 714-523-7900. See our broken spring repair service.

The most common sign is a loud bang from the garage, followed by a door that suddenly feels very heavy or won’t open. Other signs:

  • A visible gap in the coils of the spring above the door
  • The opener strains, lifts the door a few inches, then stops
  • The door closes much faster than normal
  • Lift cables hanging loose

Don’t keep running the opener on a broken spring; it can damage the opener and the door.

Yes, on a two-spring door we recommend replacing both. The springs were installed together and have worn through the same number of cycles, so the second one usually fails soon after the first. Replacing them as a pair keeps the door balanced and saves a second service call.

For most standard residential doors, spring replacement typically runs about $195 to $300. A heavy carriage-house or custom door that uses industrial springs can cost around $1,500.

These are typical ranges, not a quote. We give you an exact price upfront, before any work begins. See the full 2026 Orange County garage door price list.

Most common repairs typically cost about $175 to $195. When a visit is needed to diagnose the problem, our minimum service call is $85 plus parts. Opener repairs typically range from $85 to $395, with the average around $125.

These are typical ranges, not a quote. You get an exact upfront price before we start. See the full 2026 Orange County garage door price list.

Typical price ranges for a new standard garage door:

  • Single-car door: about $550 to $1,300
  • Two-car door: about $800 to $1,800
  • Three-car door: about $1,300 to $2,800

Custom wood, glass, insulated models and new openers cost more. We install Clopay, Wayne Dalton and C.H.I. doors, and estimates and measurements for new doors are free. See the full 2026 Orange County garage door price list.

Yes, estimates and measurements for new garage doors are free. For repairs, we give you an upfront price before any work begins, so there are no surprises. If a technician needs to visit to diagnose the problem, our minimum service call is $85 plus parts.

Repair it if the door itself is sound; replace it if the door is worn out. Springs, cables, rollers, openers and even a single damaged panel are usually repairable. Replacement makes more sense when several panels are damaged, the door is rusted or warped, it is near the end of its 15 to 20 year life, or repair costs approach the price of a new door.

Read more: Should I repair or replace my garage door?

A garage door typically lasts 15 to 20 years, depending on its material, the local climate and how well it is maintained. Springs wear out sooner: standard torsion springs are commonly rated for about 10,000 open-and-close cycles, which is several years of daily use.

Once a year. A yearly tune-up catches worn parts before they fail. Our safety inspection covers the springs and door balance, cables, rollers, tracks, hinges and fasteners, the opener and controls, and the auto-reverse and photo-eye safety features.

Lubricate the hinges, steel rollers, roller bearings and the springs with a garage-door lubricant or white lithium grease, about twice a year. Don’t grease the tracks; keep them clean instead, because grease collects dirt that makes rollers stick. Nylon rollers need no lubricant.

Usually the safety sensors are misaligned, dirty or blocked. The two photo-eyes near the bottom of the track must see each other; if either light is off or blinking, clean the lenses, remove anything in the way and realign them. Other causes are an incorrect close-limit or force setting on the opener, or something under the door. If it keeps reversing, call us; a technician can adjust the opener safely.

We run the door through a full cycle and inspect every moving part. Our technicians check spring tension and door balance, cables, rollers and track alignment, hinges and fasteners, the opener’s settings and the safety reverse. Before you call, note what you hear and see: a bang, grinding, a door that stops partway, or one that reverses. It helps us bring the right parts.

Stop using the door, unplug the opener and keep people and cars clear. An off-track door is under spring tension and can fall or shift. Don’t try to force it back into the track. Call A Quality Garage Door Co.; we offer 24/7 emergency response and same-day service on most calls.

Yes, if the rest of the door is in good condition and a matching panel is still available. Panel availability depends on the door’s manufacturer, model and color. If a match can’t be found, or several panels are damaged, a new door is often the better value.

Anything that leaves your home unsecured or the door unsafe. Common emergencies: a door stuck open, especially at night; a broken spring with a car trapped inside; a door off its track or hanging crooked; a snapped cable; or damage after a vehicle impact. We offer 24/7 emergency garage door repair.

We offer same-day service on most calls and 24/7 emergency response. Call 714-523-7900 and we’ll give you an arrival window when you book.

Verify the license, insurance, reviews and pricing before anyone touches your door.

  • Look up the contractor’s license on the CSLB license check.
  • Ask for proof of insurance and bonding.
  • Confirm a real local address, not just a phone number.
  • Read recent reviews on Google and Yelp.
  • Get the price in writing before work starts, and ask about the warranty.
  • Be wary of very low service-call ads that turn into large bills.

A Quality Garage Door Co. holds California CSLB License #859029 (C-61 / D-28), is licensed, bonded and insured, and has served Fullerton since 1962.

Yes. A Quality Garage Door Co. holds California CSLB License #859029 (C-61 / D-28) and is licensed, bonded and insured. You can verify the license on the CSLB website.

We’re based in Fullerton and serve Orange County, nearby Los Angeles County, the Inland Empire and the High Desert, including Anaheim, Brea, Buena Park, Cypress, Garden Grove, Huntington Beach, Fountain Valley, Irvine, Tustin, Aliso Viejo, Cerritos, Artesia, Alhambra, Arcadia, Pomona, Claremont, La Verne, San Dimas, Upland, Ontario, Chino Hills, Rancho Cucamonga, Eastvale, Corona, Riverside, Victorville, Hesperia and Apple Valley. See all service areas.

We install Clopay, Wayne Dalton and C.H.I. garage doors and LiftMaster, Genie and Chamberlain openers, and we repair most makes of residential and commercial doors and openers.

Yes. A Quality Garage Door Co. installs custom wood, glass, aluminum and other modern garage door styles for homes and businesses in Fullerton and across Orange County. Estimates and measurements for new doors are free.

Yes. We replace bottom seals and perimeter weatherstripping. A good seal keeps out rain, dust and pests and helps the garage hold its temperature. We can check your seals during a yearly tune-up.

On Yelp and Google, where customers have left more than 850 five-star reviews: read our reviews on Yelp or see our ratings on Google.

Yes. A Quality Garage Door Co. is a family-owned company that has served Fullerton and Orange County since 1962, now in its third generation. It holds California CSLB License #859029 (C-61 / D-28), is licensed, bonded and insured, and has more than 850 five-star reviews on Google and Yelp. Find us at 2500 W. Orangethorpe Ave, Fullerton, CA 92833, or call 714-523-7900.