FAQ

We try to anticipate questions you might have about our PRODUCT / SERVICE and provide the answers here. If you need additional information, simply send an email to info@aqulaitygaragedoor.net or call 1(877)366-7739 with questions or immediate service.

1. Should we repair or replace our existing Garage Door?

That overall is a personal decision. Our favorite response is, if it doesn't need to be replaced, then we can fix it. If by chance you have a door that is caving in under its own weight, then Yes, you may need a replacement. Other than that, if your door usually goes up and down without much effort and may only have a broken part or two, then the chances are we can have it back in ship shape and save you hundreds of dollars in the process.

Chances are it is a broken spring. Door springs are located on different parts of the garage door depending on the type of door locations for broken parts and separations, then contact our office for service.

2. My door won't go down. What is wrong?

9 times out of 10, it is the photo eyes (i.e. Safety reverse system) part of your garage door opener. It will not go down if the eyes have been miss-aligned or are obstructed by something in your garage. The best thing to do is to check the indicating lights on the eyes themselves. The eyes are located at the sides of the garage door opening near the floor. The lights may be green, red, or yellow depending on the model. One on each side. The important point is if any are looseness and alignment. They need to be pointed directly at each other to receive a signal, then the light will stop blinking. When both lights are on and constant your opener should regain its operation. If not, call us immediately for options or services.

3. Can I change a broken spring myself?

Yes, you can, but it is not advised. Some springs for the old wood doors are still sold in hardware stores. The only problem with that is getting the right spring size, then having to put it on. The other new types of roll-up doors have a spring design that is very dangerous and should only be serviced by a trained professional. After all, if a spring breaks, isn't it about time to have the whole door checked out by a professional? Click Here for More Info

4. Who do you call to fix a garage door?

While some people may be tempted to call a neighbor, or a handyman in order to keep costs low, the simple answer is, call a qualified garage door repairman.

Qualified then means to have a history of reputable service, a demeanor of willingness to please, and be licensed for their field in the state in which they operate. Other factors should come in to play. Several of which shall be listed below. When you consider all of these factors in mind, these will help you make an educated buying decision.

First of all, on your initial consultation with a phone call to the company about your service and repair job, you should be able to gauge the competency of the service personnel handling your phone call, as being a strong indicator of how well they’ll be able to handle your service as requested and any other potential problems that may arise.

Another strong indication of how well your service will be performed is the experience level of the company you choose. Such as, how long they’ve been in business, can you find any previous history about this company and a general feel of how long they shall be in business?

Conscientiousness is a strong indicator of the motivations that will guide them through every single repair. If you can tell that they have a strong desire to complete the job in a timely manner, you would then should feel no not of trust towards the company you’re working with or choosing to work with.

One of the easiest indicators of how well your job will go our references for previous jobs they’ve done in the past. If you’ve read any reviews from other people or can recognize in photographs and blogs that their work is solid, that should give you a firm understanding of the quality of work that you should expect for your home.

We like to think we have the best customers in the world. As a result of the work we do for them, many of them have taken their precious time to give us recommendations viewable online. Please feel free to read through some of these responses from previous service customers, to gauge our credibility and quality of work.

Again, we are very proud of the repeat customers who count on us daily. If you’re a new customer, we will gladly wish to include you onto this list of treasured patrons.

Feel free to call us today and gauge our willingness to be of service. Remember, your garage door repair doesn’t end on the day it’s fixed, but should continue for years to come. That’s how we view things. Other companies have not stopped wanting to serve you, but they may have likely stopped wanting to serve you better. Let us be a better service.

Thank you for trusting in us. Thank you.

Deric Davidson
AQGD.net
800-401-9155